Terms & Conditions
These Terms & Conditions ("Agreement") outline the terms and conditions governing your use of the Aurelia by G V Industries Pte. Ltd. website ("Website") and the purchase of products ("Products") from Aurelia by G V Industries Pte. Ltd., a brand specializing in lab-grown diamond jewelry. By accessing and using our Website, you agree to comply with and be bound by the following terms and conditions:
1. Ownership of the Website
- The Website is owned and operated by G V Industries Pte. Ltd. All content, including text, images, graphics, and logos, is protected by copyright and trademark laws.
2. Product Information
- We make every effort to provide accurate and up-to-date information about our Products. However, we do not guarantee the accuracy, completeness, or reliability of any information on the Website.
3. Pricing and Payment
- All prices for Products are listed in Singapore Dollars (SGD). Prices are subject to change without notice.
- Payment for Products is processed securely through our chosen payment gateway. We do not store credit card information.
4. Orders and Shipping
- By placing an order, you agree to pay the total amount, including shipping fees and taxes (if applicable).
- We strive to fulfill orders promptly. However, delays may occur due to factors beyond our control.
5. Returns and Exchanges
- Our Returns & Exchanges policy governs the return and exchange of Products. Please refer to our separate Returns & Exchanges policy for details.
6. Privacy Policy
- Our Privacy Policy outlines how we collect, use, and protect your personal information. By using the Website, you consent to the practices described in the Privacy Policy.
7. Dispute Resolution
- Any dispute arising from or relating to this Agreement will be resolved through negotiation or mediation before pursuing legal action.
8. Limitation of Liability
- G V Industries Pte. Ltd. is not liable for any indirect, incidental, or consequential damages resulting from the use of the Website or the purchase of Products.
9. Changes to Terms & Conditions
- We reserve the right to modify or revise these Terms & Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of the modified terms.
10. Governing Law
- This Agreement is governed by the laws of Singapore, and any disputes will be subject to the exclusive jurisdiction of the courts in Singapore.
Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: esther[at]aureliadiamond[dot]com
WhatsApp: +65 9487 2757